Ready to shop? Please read this first for some important updates regarding new orders.
Due to a government-mandated, city-wide shutdown our San Francisco distribution center is currently closed. In its place, our Ecuador DC will be fulfilling all orders beginning Monday, March 16th, until otherwise noted. Please anticipate longer fulfillment times and fewer arrangements to choose from due to this operational change.
We so appreciate your patience during these unprecedented times and, most importantly, your support of our company. We're hoping to weather this together and are so grateful for your order.
ADA Site Compliance Website Accessibility Statement
Farmgirl Flowers strives to maintain a compliant website and is committed to providing an online environment that is accessible to all visitors in accordance with Section 504 of the Rehabilitation Act of 1973, Section 508 of the Rehabilitation Act (29 U.S.C. 794d), and relevant implementing regulations, as well as with the recommendations contained in the Web Content Accessibility Guidelines (WCAG) 2.0, promulgated by the World Wide Web Consortium, as may be updated and/or otherwise amended from time to time.
We recognize that accessibility and usability are not always possible in every area of the website or for those using assistive technology and devices. Therefore, Farmgirl Flowers has conducted, and conducts ongoing accessibility reviews of its website and has remediated and continues to remediate any issues identified during such reviews.
Please be aware that our efforts are ongoing as we incorporate the relevant improvements to meet the above-referenced laws, regulations and guidelines.
If you have specific questions or concerns about the accessibility of this site or need assistance in using the processes found within this site please contact call (855)-202-3817.
If you have found an inaccessible area on the site, please be sure to specify the Web page and provide us with any other information you may think will help us locate the area. We will make all reasonable efforts to make that page accessible. Otherwise, if a page cannot be made accessible we will work to make a text version available. If you have a need for a specific electronic format, please contact us by calling (855)-202-3817. Please provide the format that you require the content to be in, the web page address of the material, and your contact information. We welcome your questions about this accessibility statement and comments on how to improve the website's accessibility.
We collect your Personal Information voluntarily through Farmgirl Flowers in order to create your user profile and account, as well as to fulfill your orders. The types of personally identifiable information that may be collected in order to fulfill order requests include: full legal name, billing and shipping addresses, e-mail address, telephone number, and credit card information.
In some instances, we may request that you submit information about other people. For example, if you order a gift arrangement to be sent directly to the recipient, we will ask for the recipient's name, address, telephone number, and email address.
Additionally, we may collect any information that you voluntarily disclose, including Personal Information, and any postings, comments, forums, or blogs within the Farmgirl Flowers community.
We will never sell, rent or share your personal information, including your e-mail address, with any third parties for marketing purposes without your express permission. We may share your personal information for the purpose of delivering our e-mail to you or as required by law.
We may receive Personal Information about you from other sources with which you have registered, companies who we have partnered with (collectively, "Partners") or other third parties. We may associate this information with the other Personal Information we have collected about you.
We may also request non-personally identifiable information, such as age, annual income, buying preferences, etc., also known as demographic data, though this information is optional. We may use this data to improve our site products, showing you content that we think you might be interested in, and displaying content according to your preferences. We may also share this information with others, such as advertisers interested in advertising in the email send out or our site, in aggregate, anonymous form, but will not contain any personally identifiable information about you or any other person.
You have a right at any time to stop us from contacting you for marketing purposes. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the body of the promotional e-mail you receive or by contacting us directly at firstname.lastname@example.org
Despite your indicated email marketing preferences, we may send you administrative emails regarding Farmgirl Flowers orders and transactions.
You have the right to request a copy of the Personal Information that we store about you. If you would like a copy of some or all of your Personal Information, please contact us at email@example.com. We want to make sure that your information is accurate and up-to-date. You may ask us to correct or remove information which you think is inaccurate. You may change any of your profile information by editing it in the profile settings page.
An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer Internet access provider, your IP Address probably varies from session to session. For example, we, or our service providers, may track your IP Address when you access Farmgirl Flowers to assist with ad targeting.
We are committed to protecting the security of your Personal Information. We use industry-standard security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. Even though we have attempted to take all possible precautions, we cannot fully eliminate security risks associated with Personal Information.
If you have any questions about this policy, please email: firstname.lastname@example.org
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