Want to join our team?

We're looking for people with positive attitudes, an eagerness to learn, and the ability to hustle in a fast-paced work environment!

We love what we do and we're looking for people who are as excited about our mission as we are. Prior floral experience isn't required. What we DO require is a strong work ethic, positive attitude, and the ability to hustle. Not to scare you, but we want to be completely transparent with our expectations – most jobs at Farmgirl are not strictly desk jobs. We all hustle hard – often on our feet – for a significant portion of each each day. And we have a lot of fun while we do it. We all help out in other areas as needed, so the ability to flex is extremely important. But, did I mention that we have fun too? Because we do!

Unlike many companies, advanced education is not a requirement at Farmgirl. We believe that the best individuals come with varied backgrounds and experiences, and value work ethic, problem solving skills, intellectual curiosity, and a positive attitude more than a specific degree. For these management positions, and every position at Farmgirl, we’re just looking for the right people who will fit our culture, want to grow, and have the following attributes: 

  • Self-motivation and ability to think critically is a MUST. You will need to figure out what needs to be done before being told. We’re looking for someone who loves and has experience with building departments from the ground up and does not need a list of things to do to get things done. Please do not apply for this position if you are not a first principle thinker.
  • Integrity, Intellectual Curiosity, Innovation, and Impact – We are building a team that values these things, and in order to be a good culture fit with our company, you’ll need to lead your team with these values as well.
  • Team Player - You’ll need to be a “we” person and subscribe to the idea that working as a cohesive team is the best way to get results.
  • Positive can-do attitude – no negative nellies please. This is extremely important. “Yes” people fit our company’s culture much better than “no” people. You’ll need to lead your team with positivity and enthusiasm to be the type of manager we’re looking for.
  • A “do-er” not someone who wants to simply strategize, delegate, and throw money at problems - but someone who believes execution is the fun part. You’ll need to be able to do all of those things (except the throw money part), but you won’t simply be sitting at a desk telling others what to do. You’ll need to roll your sleeves up and get dirty with the rest of the team.
  • Ability to adapt quickly and work under high pressure. Ability to hustle is crucial at Farmgirl. This is not a “punch the clock” position. You must be able to work hard and long, when the job necessitates it. We’re a high-growth small business where things move fast and the team has to work hard to keep up with the pace – especially during peak holiday periods.
  • Ability to Solve Problems quickly and effectively. You must have the ability to make decisions based on your operational knowledge and with a high degree of common sense. Mistakes happen, and we learn a lot from them, but indecision brings growth to a screeching halt and we’re on a fast train so we need team members who are able keep up and keep moving forward.
  • Trustworthy in your commitments. It is imperative that you deliver projects complete and on time. This is an essential function of the role of manager. We all rely on each other to fulfill our commitments so that we can function as a high performing team. Black holes do not do well at Farmgirl. We stand on our word.
  • We are a young, high-growth company, so anything else that’s needed in order to keep things moving at our faster-than-a-speeding-bullet pace.  We aren’t funded, therefore throwing money at a solution without fully vetting it just isn’t an option (nor should it be if we were funded!). We all roll up our sleeves and (literally) get our hands dirty in order to get the job done whenever and however necessary, and we really like it that way!

 


 

Current Open Positions:

  • Event Manager

 

*All positions are located in San Francisco at 901 16th St. and do not allow for telecommuting at this time.


 

Event Manager
Status: Exempt, Full Time
Reports to: GM
Comp: $55-60K/year + benefits (full medical, paid vacation, and 401K after first year)


Position Synopsis:

We’re looking for a highly qualified and motivated Events Manager to join our team. We’re building out our events department and need a strong captain at the helm to help us build and run the department, strategizing and implementing solutions for future growth and ensuring that the highest quality standards are met each and every day. You’ll need exceptional organization and communication skills to be the ringleader of the events department for our fast-paced, fast growing flower company. Positivity, creativity, andstrong problem-solving skills are an absolute must – as well as the ability to think big and execute accordingly. You’ll need to be self-motivated and able to adapt and pivot quickly. You’ll also need to have the experience and skills to hit the ground running and be able to execute with autonomy. Hopefully the thought of creating new, better, ways of doing things and leading and building the best team possible gets you excited! Most importantly, you have to be able to roll up your sleeves (literally) and get things done with a positive, can-do attitude. Sound like you? If so, we can’t wait to meet you!

Essential Functions and Responsibilities

  • You’ll be responsible for leading the launch and execution of our Save the Date program – including strategy, product and packaging design, creative, external testing, team training, working with other areas of the design department on procurement and training and scheduling for design needs, and working with the GM and CEO on press and marketing roll outs. After launch, you’ll be responsible for tracking and analyzing results, expanding on successes, revising failures, and continuing to grow the program. You’ll need to be able to hit the ground running with the appropriate skills to get the job done right out of the gate. We move quickly here and need someone who can jump right in.
  • Team Management – Initially you’ll manage a small team (of one currently), but expect that to grow in the future. You’ll need to be an excellent leader and communicator to succeed in this position. You’ll be responsible for the daily management of the team to ensure operations are running smoothly and efficiently – including scheduling, communicating and holding accountable for expectations. You’ll need to hire the right candidates, create a positive onboarding and training experience, mentor team members on succession planning, handle all disciplinary procedures with fairness and consistency and help to build an exceptional team culture. We’re looking for someone who’s honest, positive, creative, hard-working, and resilient. If previous team members would describe your management style as someone who builds trust with your team by leading alongside them with fairness and accountability, while communicating transparently and positively – this might be a great fit!
  • Positive and Effective Communication is hugely important for this position. You’ll need to be highly communicative – both internally and externally in this position. Internally, you’ll need to communicate procurement and design needs, company policies, growth, strategic vision, values, and other relevant information clearly with team members, in a way that is applicable to their role and their daily work, as well as their potential growth with the company. Externally, you’ll need to communicate in a professional and positive manner – as your team is the face of the company when communicating with event customers. It is hugely important that we communicate both internally and externally in a way that is authentic and as transparent. You must LIKE talking with customers – not just in electronic formats, but on the phone and in person in order for this to be a good fit. You will need to give your cell phone number to customers so they can get ahold of you in case of an emergency – even if it is outside of work hours. Our overall company goal is to provide the best product and customer experience, and how we communicate with our customers plays a huge part in that.
  • Organizational & Project Management – You need a very high degree of organizational skills to be successful in this role. You’ll need to think strategically about how we launch and grow the Save the Date program - and how best to scale it in the future. You’ll need to be able to create organizational and project plans without waiting for them to be given to you, and be comfortable managing those plans internally to ensure all facets of the plan are completed by the appropriate party. You’ll need to be comfortable communicating changes and potential head count needs to the GM and implementing on the plans once approved.
  • Daily Event Ops Responsibilities – Your team is responsible for:
    •  Ensure that event inquiries are received and responded to event inquiries in a professional and timely manner
    • Create bids for customers and secure payment upon bid approval
    • Communicate with customers with a high degree of customer service. Go above and beyond what is necessary to ensure the customer feels taken care of. Follow up with customers after their event to ensure their expectations were met, and hopefully exceeded, and sending thank you gifts when appropriate. Taking care of our customers is super important to us!
    • Manage and organize a very detailed events calendar, with checks and balances to make sure no bid is ever missed. This is imperative and absolutely foundational to the role.
    • Create processes and procedures for effective bid management, payment procurement, and event fulfillment.
    • Communicate events to design team for the coming week and collaborate on any special requests
    • Look ahead to larger events and communicate these with the design manager to ensure enough time to secure appropriate staffing, flower procurement, etc.
    • A high level of communication between the design team and events team is a necessity. You will work directly with the Design managers and supervisors to ensure staffing and flower procurement needs are met.
    • Must be willing to jump in and help with design, delivery and anything else necessary to complete an order
    • Business Development – Come up with ways to acquire new corporate and social business to include, but not limited to, cold calling, relationship building, lead generation, and attending appropriate events for networking purposes.
    • Customer Service Software Management – You will lead the Events team movement to Zendesk software in anticipation of the launch of Save the Date. This will mean creating protocol for the use of this software and spearheading the transition to the use of this tool.  You will need to learn to manage and coordinate the timely response to all inquiries in the queue. This will mean delegation to Event Coordinators but also jumping in to handle inquiries on your own.
  • Budgeting and Reporting – You’ll need to be able to create event budgets to ensure we are meeting flower cost and labor budgets. 
  • Product Development – You’ll need to learn who our customer is, what they want, and ideally forecast trends and create event products for our customers..
  • Quality Assurance – We take great pride in making our arrangement in house – and truly believe it’s one of the many things that differentiates us from our competitors. The events department needs to check (or ensure they’ve been checked by an appropriate designer) all events to ensure they meet our high standards prior to them going out for delivery. You’ll need to create systems for accountability, spot checking, and be aware of what is being delivered.
  • We vs. Me Mentality - You’ll need to work well with others, as we are a highly collaborative company. All departments work very closely to make sure we deliver the highest quality product possible to our customer. And we all pitch in whenever and wherever is needed! You’ll also need to learn how to design one product that we offer so you can help on the floor during peak holidays. During Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas, we are an “all hands on deck” team where everyone (including the CEO) is on the floor helping our design and fulfillment departments.

 



  

 If we sound like a good fit for you, please send us a note and your resume to jointheteam@farmgirlflowers.com with the title of the job you’re interested in the subject line of the email. We can't wait to meet you!

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