Want to join our team?

We're looking for people with positive attitudes, an eagerness to learn, and the ability to hustle in a fast-paced work environment!

We love what we do and we're looking for people who are as excited about our mission as we are. Prior flower company experience isn't required. What we DO require is a strong work ethic, positive attitude, and the ability to hustle. Not to scare you, but we want to be completely transparent with our expectations – most jobs at Farmgirl are not strictly desk jobs. We all hustle hard – often on our feet – for a significant portion of each each day. And we have a lot of fun while we do it. We all help out in other areas as needed, so the ability to flex is extremely important. But, did I mention that we have fun too? Because we do! If this sounds like a good fit for you, please send us a note and your resume to jointheteam@farmgirlflowers.com with the title of the job you’re interested in the subject line of the email. We can't wait to meet you!

*All positions are located in San Francisco at 901 16th St. and do not allow for telecommuting at this time.

 

Current Open Positions (scroll down for more info on each!):

Fulfillment Manager

Assistant Fulfillment Manager

Floral Designers

Burlap Cutter

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Fulfillment Manager

Exempt, Full Time

Reports to: General Manager

Compensation: $75-80K + benefits (full medical, paid vacation, and 401K after first year)

Position Synopsis:

We’re looking for a highly efficient, operations minded Fulfillment Manager with high volume manufacturing fulfillment experience to help us transform our slightly covered wagon-esque operation into a bullet train. You’ll need exceptional leadership and communication skills as you’ll be running all day-to-day operations from an order fulfillment perspective. You’ll lead a team of 20 (and rapidly growing) shipping and local delivery team members, and be responsible for the delivery of all daily orders – both shipped and delivered locally via bicycle and car courier. You’ll be working to revamp and streamline operations in the most efficient and effective way possible. This is a big job with the most growth potential at the company. You’ll need to work hard, fast, and smart, and do it all with a positive attitude. Strong leadership, organizational, and problem solving skills are an absolute must – as well as the ability to think big and execute accordingly. You’ll need to be self-motivated and able to adapt and pivot quickly. You’ll also need to have the experience to hit the ground running and be able to execute quickly without micromanagement. Hopefully the thought of creating new, better, ways of doing things and leading and building the best team possible gets you super excited! Most importantly, you have to be able to roll up your sleeves (literally) and get things done with a positive attitude.

We’re a bootstrapped startup that runs extremely lean – so we all are on the floor hustling, and work as hard and long as needed to get the job done. This is NOT a full time desk job – you won’t have an official office, as you’ll need to be on the floor figuring out how to improve systems and efficiencies with hands-on knowledge. Our operation churns out several hundred (and sometimes thousands) of orders each day, so if you’re looking for an desk gig, this wouldn’t be a great fit for you. If you are looking to join an integrity driven team that you can grow long term with, this may be a great fit for you. Sound like you? If so, we can’t wait to meet you!

Essential Functions and Responsibilities

Operations:

  • Essentially you’ll be responsible for building our shipping department to implement systems, procedures, and technologies to ensure better efficiencies moving forward. This includes implementing operational, technology, and communications tools, platforms, and policies to solve current and future challenges, and help proactively build operations to support rapid future growth.
  • Organization and follow through is extremely important for this role. We are looking for someone who is extremely detail oriented and excels at developing, implementing, and managing department processes. You’ll be responsible for creating SOP’s, testing the efficacies of these procedures, and then training and managing your team on them.
  • You’ll also need to be familiar and comfortable with introducing new manufacturing technologies to our shipping and delivery departments. As mentioned above, we are at a stage where it is critical that we introduce new equipment technologies to ensure we can accommodate current and future growth.
  • Daily Ops – You’ll be responsible for ensuring ALL orders are delivered each day (that are within our control) for both the shipping and local delivery department. You will be responsible for all aspects of managing these departments and processes, to include (but not limited to): hiring the appropriate number of team members to ensure deliveries are completed for standard order days and staffing up for peak holidays, managing and training all team members within your departments, creating and implementing procedures to ensure all orders are completed in the most efficient and customer pleasing way possible, introducing new technologies to improve shipping and delivery systems, developing reporting and communication tools to improve department efficiencies, creating proactive communication tools to interface with customers experiencing delivery issues in a timely and proactive manner.
  • Team Management - Build and lead the best shipping and delivery teams around. You’ll be responsible for strategically building and reorganizing your departments as needed to accommodate future growth. Strong people management skills are imperative as you’ll be responsible for all hiring, onboarding, training, scheduled reviews, dispute resolution and disciplinary action, and all other human resources tasks and documentation associated with the management of your teams.
  • You’ll need to be forward thinking and able to constantly revise and improve systems and operational protocols to ensure we can continue to meet growth demands, and be able to effectively communicate, train, manage, and get buy in from the affected teams.
  • Team Communication - Communicate company policies, growth, and any relevant information clearly with team members.
  • Customer Experience – You’ll be responsible for ensuring we are taking care of our customers from the delivery perspective in the absolute best way possible. This includes proactively assessing and improving procedures, customer communication, proactive problem solving, and dispute resolution. Ensure highest level of customer experience standards are met, and hopefully exceeded. Customer service is extremely important to us, as we strive to be the “Zappos of flowers” so working to ensure we meet this goal is extremely important to us.
  • Team Collaboration – You’ll work closely with both the customer service and design departments on implementing better procedures for daily order inventory controls as well as customer communication is constantly improved.
  • Working with FedEx (and other potential future carriers) to continue good working relationship and improve systems and procedures as needed. You’ll be instrumental in negotiations with current and future carrier companies we’ll be working with.
  • Growth - Work with CEO and other managers on growth and expansion strategy. This will include modeling different scenarios to help determine cost differentials between options, researching demographic information, and executing fulfillments role in our expansion programs. This may require some travel in the future.
  • Facility management – Ensure shipping and delivery facility efficiency, cleanliness, and security. We need to transform our shipping department into a full-fledged manufacturing facility and it will be your responsibility to work with the Operations Manager and GM to do so. You will also be responsible for inventory controls and procurement for your department.
  • Reporting - Work with the GM to set and ensure labor, materials, and other appropriate cost goals are met and work with appropriate delivery department to correct when goals are missed. Even though this is mostly not a desk job, strong Microsoft Office capabilities are a must, as well as budgeting and analysis.
  • We are a young, bootstrapped company, so anything else that’s needed in order to keep things moving at our faster-than-a-speeding-bullet pace.  We aren’t funded, therefore throwing money at a solution without fully vetting it just isn’t an option. We also all pitch in and help each other when needed, so we’re looking for someone that works extremely well in team environments and will be willing to help in other departments when needed.

 

Requirements:

Unlike many companies, advanced education is not a requirement at Farmgirl. We believe that the best individuals come with varied backgrounds and experiences, and value work ethic, problem solving skills, intellectual curiosity, and a positive attitude more than a specific degree. For this position, we’re looking for the following:  

  • Self-motivation is a MUST. This person will need to use critical thinking skills to figure out what needs to be done before the GM or CEO tell them. We’re looking for someone who loves building departments from the ground up.
  • Organization is also a must - in many areas for this position. We need someone who can organize their workload as well as the workload of their department. We also need someone who has the knowledge and ability to organize their departments from a cleanliness and logistical perspective.
  • Amazing people manager who can be firm yet inclusive. You must be able to set boundaries – this is imperative.  You must be able to manage a large team, and to be able to staff and train temporary labor for peak holidays.
  • Positive can-do attitude – no negative nellies please
  • Ability to work autonomously with great follow through. We do not have the depth of management to be able to micromanage, so you must be able to get things done in a timely manner without someone hounding you.
  • A “do-er” not someone who want to simply strategize, delegate, and throw money at problems - but someone who believes execution is the fun part.
  • Detail oriented and takes full responsibility and initiative for your department.
  • Ability to adapt quickly and work under high pressure. Ability to hustle is crucial at Farmgirl! This is not a “punch the clock” position. You must be able to work hard and long. If you’re looking for a 40 hour/week job, this isn’t the job for you. It’s a high-growth start-up where things move fast and the team has to work hard to keep up with the pace – especially during peak holiday periods.

 

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Assistant Fulfillment Manager  

Non-Exempt, Full Time

Reports to: Fulfillment Manager

Compensation: $48-50K + Benefits (full medical, paid vacation, and 401K after first year) 

Position Synopsis:

Come help us deliver love all across the continental US! Our order fulfillment department is growing like gangbusters and we’re looking for a hyper-organized, detail oriented individual to join our growing team. This role will assist our Fulfillment manager in managing all day-to-day operations from an order fulfillment perspective. You’ll help manage a team of 20 (and rapidly growing) shipping and local delivery team members, and be responsible for the delivery of all daily orders – both shipped and delivered locally via bicycle and car courier. You’ll need excellent problem solving and people management skills, and be able to stay calm under pressure. If you’re self-motivated, able to adapt and pivot quickly, and have a positive, can-do attitude, this may be a great fit for you. We’re a bootstrapped startup that runs extremely lean – so we all are on the floor hustling, so please do not apply if you’re looking for a straight desk job. We’re scrappy, and like it that way, so the ability to roll up your sleeves and jump in is crucial. And, most importantly, you have to be able to get things done. Sound like you? If so, we can’t wait to meet you!

Essential Functions and Responsibilities

  • Daily Ops – You’ll work with the Fulfillment Manager to ensure ALL orders are delivered each day (that are within our control) for both the shipping and local delivery department. You’ll assist in managing these departments and processes, to include (but not limited to): hiring the appropriate number of team members to ensure deliveries are completed for standard order days and staffing up for peak holidays, managing and training all team members within your departments, creating and implementing procedures to ensure all orders are completed in the most efficient and customer pleasing way possible, introducing new technologies to improve shipping and delivery systems, developing reporting and communication tools to improve department efficiencies, creating proactive communication tools to interface with customers experiencing delivery issues in a timely and proactive manner.
  • Team Management –Responsible for daily management of team to ensure operations are running smoothly and efficiently. Assist in hiring, training, scheduling, and other human resources tasks and documentation associated with team management. We have a unique culture at Farmgirl that’s positive, scrappy, and collaborative, and want to ensure we keep what we’ve worked so hard to build.
  • Team Communication - Communicate company policies, growth, and any relevant information clearly with team members.
  • Strong Microsoft Office capabilities are a must as well as the ability to adapt to new technologies as we implement these with our intended growth.
  • Customer Experience – Work with Fulfillment manager to ensure the highest customer experience is reached and hopefully exceeded for all deliveries. You’ll work closely with the Design and Customer Service departments on daily product logistics and proactive customer communication.
  • You’ll need to have exceptional communication skills – both internally and externally. You’ll also to be able to proactively problem solve and use critical thinking skills.
  • Facility management – Ensure shipping and delivery facility efficiency, cleanliness, and security. We need to transform our shipping department into a full-fledged manufacturing facility and you’ll be working with the Fulfillment Manager to do so. You will also be responsible for inventory controls and procurement for your department.
  • You’ll need to work well with others as we are a highly collaborative company. All departments work very closely to make sure we provide the absolute best product and customer experience possible.   

Requirements:

Unlike many companies, advanced education is not a requirement at Farmgirl. We believe that the best individuals come with varied backgrounds and experiences, and value work ethic, problem solving skills, intellectual curiosity, and a positive attitude more than a specific degree. For this position, we’re looking for the following:  

  • Amazing people manager who can be firm yet inclusive. You must be able to set boundaries – this is imperative!  You must be able to manage a large team, and to be able to staff and train temporary labor for peak holidays.
  • Positive can-do attitude – no negative nellies please
  • A “do-er” not someone who want to simply strategize, delegate, and throw money at problems - but someone who believes execution is the fun part
  • Organized, self-motivated, and ability to work autonomously with great follow through.
  • Ability to adapt quickly and remain calm under pressure. Ability to hustle is crucial at Farmgirl! This is not a “punch the clock” position. You must be able to work hard and long, especially during peak holiday periods.

 

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Floral Designer   /   Non-Exempt, Full Time   /   Reports to Design Manager

Our flower designers work fast, efficiently, and have a strong eye for design.  Each day, they follow a flower recipe concocted by our lead designer and follow it meticulously, carrying out the integrity of the Farmgirl aesthetic into each and every bouquet.  In addition to creating a beautiful product, they are required to meet aggressive daily quotas that require speed and a strong sense of personal initiative. This job requires designers to work on their feet for extended periods of time and includes frequently lifting buckets that weigh up to 25lbs.  

Early risers are a must as the shifts are from 6am and end at 2:30pm.  We are currently hiring full time floral designers.  The starting pay for these positions is $16/hr. Full health insurance is offered after 60 days.

 

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Burlap Cutter   /   Non-Exempt, Full Time   /   Reports to Operations Manager

Our claim to fame is our original burlap wrap and you can play an integral role in making people's day when they receive our beautiful blooms wrapped up in our burlap wrap! We're looking for someone who will be responsible for picking up burlap from our partner coffee roasters and cutting it with an electronic fabric cutting machine. You must be comfortable using machinery and have high attention to safety and detail, as well as a clean driving record. This position is very repetitive, but if you enjoy working with machines and making people's day, this might be just the job for you! The shift is 7am - 3:30 pm. The starting pay for this position is $16/hr. Full health insurance is offered after 60 days.