Want to join our team?

We're looking for people with positive attitudes, an eagerness to learn, and the ability to hustle in a fast-paced work environment!

We love what we do and we're looking for people who are as excited about our mission as we are. Prior floral experience isn't required. What we DO require is a strong work ethic, positive attitude, and the ability to hustle. Not to scare you, but we want to be completely transparent with our expectations – most jobs at Farmgirl are not strictly desk jobs. We all hustle hard – often on our feet – for a significant portion of each each day. And we have a lot of fun while we do it. We all help out in other areas as needed, so the ability to flex is extremely important. But, did I mention that we have fun too? Because we do!

Unlike many companies, advanced education is not a requirement at Farmgirl. We believe that the best individuals come with varied backgrounds and experiences, and value work ethic, problem solving skills, intellectual curiosity, and a positive attitude more than a specific degree. For these management positions, and every position at Farmgirl, we’re just looking for the right people who will fit our culture, want to grow, and have the following attributes: 

  • Self-motivation and ability to think critically is a MUST. You will need to figure out what needs to be done before being told. We’re looking for someone who loves and has experience with building departments from the ground up and does not need a list of things to do to get things done. Please do not apply for this position if you are not a first principle thinker.
  • Integrity, Intellectual Curiosity, Innovation, and Impact – We are building a team that values these things, and in order to be a good culture fit with our company, you’ll need to lead your team with these values as well.
  • Team Player - You’ll need to be a “we” person and subscribe to the idea that working as a cohesive team is the best way to get results.
  • Positive can-do attitude – no negative nellies please. This is extremely important. “Yes” people fit our company’s culture much better than “no” people. You’ll need to lead your team with positivity and enthusiasm to be the type of manager we’re looking for.
  • A “do-er” not someone who wants to simply strategize, delegate, and throw money at problems - but someone who believes execution is the fun part. You’ll need to be able to do all of those things (except the throw money part), but you won’t simply be sitting at a desk telling others what to do. You’ll need to roll your sleeves up and get dirty with the rest of the team.
  • Ability to adapt quickly and work under high pressure. Ability to hustle is crucial at Farmgirl. This is not a “punch the clock” position. You must be able to work hard and long, when the job necessitates it. We’re a high-growth small business where things move fast and the team has to work hard to keep up with the pace – especially during peak holiday periods.
  • Ability to Solve Problems quickly and effectively. You must have the ability to make decisions based on your operational knowledge and with a high degree of common sense. Mistakes happen, and we learn a lot from them, but indecision brings growth to a screeching halt and we’re on a fast train so we need team members who are able keep up and keep moving forward.
  • Trustworthy in your commitments. It is imperative that you deliver projects complete and on time. This is an essential function of the role of manager. We all rely on each other to fulfill our commitments so that we can function as a high performing team. Black holes do not do well at Farmgirl. We stand on our word.
  • We are a young, high-growth company, so anything else that’s needed in order to keep things moving at our faster-than-a-speeding-bullet pace.  We aren’t funded, therefore throwing money at a solution without fully vetting it just isn’t an option (nor should it be if we were funded!). We all roll up our sleeves and (literally) get our hands dirty in order to get the job done whenever and however necessary, and we really like it that way!

 


 

Current Open Positions:

  • General Manager 
  • Farmgirl Maker
  • Event Manager
  • Event Coordinator

 

*All positions are located in San Francisco at 901 16th St. and do not allow for telecommuting at this time.


 

General Manager
Status: Exempt, Full Time
Reports to: CEO
Comp: Dependent on experience. Benefits include medical/dental, PTO, and 401k

 If we sound like a good fit for you, please send us a note and your resume to jointheteam@farmgirlflowers.com with “I’m your GM!” in the subject line of the email. We can't wait to meet you

About the Role Farmgirl Flowers is looking for an experienced, high energy, goal oriented General Manager to oversee our rapidly growing operations in San Francisco, CA.

Farmgirl Flowers is an extremely fast paced, dynamic work environment. We’re looking for an experienced leader who can manage a growing team (100+) across five departments. As the General Manager, above all you will thrive in an operationally intensive, fast growth manufacturing environment. You will captain daily operations, drive production strategy, and build teams and processes to support our rapid growth. We have built our reputation on providing products that exceed the highest quality of industry standards and delivering a best-in-class customer experience; you will ensure that these core values of Farmgirl continuously improve as we double and triple in size. The Farmgirl team is positive, high energy, supportive, and above all – hard working problem solvers, you will need to roll your sleeves up to do this job!

Farmgirl’s next General Manager will be excited to have the opportunity to:

  • Be an Inspirational Leader for Farmgirl Flowers – The General Manager role at Farmgirl Flowers is the #2 position in the Company, reporting to the CEO. Five department managers report into you - Design/Manufacturing, Fulfillment, Customer Service, Project Management, and HR. You’ll be responsible for all aspects of the operation, including all facets of daily floor management, people management, departmental budgeting, reporting and analysis, operational efficiencies, and future growth strategies. You’ll have the opportunity to hire the right candidates and build a best-in-class team. You’ll create a positive onboarding and training experience, mentor team members on succession planning, handle all disciplinary procedures with fairness and consistency, and help to build an exceptional team culture.
  • Drive Operations and Process Improvement –The General Manager will be adept at thinking strategically about how to improve current department structures to maximize success and how best to scale our operations in the future. You’ll need to be able to independently create organizational plans and be comfortable communicating and advocating for change. You’ll need to foresee changes required to support growth and plan in advance for peak holidays. You’ll need to assess current operations and figure out better, more efficient ways to operate and roll out plans for how to execute. You will recognize that there is no status quo at Farmgirl and our culture is focused on growth and results while driving continuous improvement.
  • Lead Data Driven Growth through Budgeting and Reporting – You are highly analytical and proficient at creating budgets and financial reports. More importantly, you use data to make informed decisions about how to run the business. You will use these skills to inform and drive change in the organization and gain buy-in from all departments and team members. Recognizing that we create highly perishable products with very short lead times, you will underscore the importance of tracking every detail and acting on every variance. You’ll work with the CEO and Finance lead to define, track, and ensure labor, materials, and other appropriate and actionable goals are met and work with all departments to correct processes when goals are missed.
  • Command Internal Communication –You’ll need to effectively communicate Farmgirl’s strategy, values and growth plan in order to motivate the organization and inspire change. You value transparency and authenticity with your communication style and can speak both up and down the organization in a way that is relevant and impactful.  
  • Leader of Team Culture and Development – You’ll need to work with your team to develop leaders across all levels of the organization. We look for and want to provide development opportunities for all team members which will allow them the ability to move up through the organization. Our goal is to provide a healthy and positive work environment with opportunities for growth to all who want and are willing to work for them. You’ll need to identify issues or missing resources that are negatively impacting employee productivity or morale, and find ways to fix or provide them.

 

Farmgirl is excited about you because…

  • You have 5-10+ years of experience leading operationally intensive and fast paced businesses
  • You’re adept at leading large teams of 100+ employees, including leaders of others (required)
  • You are self-motivated and comfortable operating in environments with limited oversight, you know how to build departments from the ground up
  • You have fantastic communication skills and a desire to continue to develop professional and personal capabilities in yourself, your team and the organization
  • You’re known for your positivity, creativity, andintegrity
  • You embrace change and effectively manage large teams through evolving targets and ambiguity
  • You’re able to lead at the strategic level to connect details within the context of company and org level priorities while also able to roll your sleeves up and dive into the details as frequently as needed; and you know how to oscillate between the two.
  • You thrive under pressure, you can solve complex problems under tight deadlines
  • You have a strong work ethic and you’re not afraid to put in long hours
  • You are accountable for yourself and you hold your team accountable; you are detail oriented
  • You love working with other teams and believe that collaboration across organizations is critical for success
  • You must have a strong working knowledge of Excel, Power Point, and Word as well as the ability to adapt to new technologies as we implement them with our intended growth.

 

You’ll love working at Farmgirl because…

  • We are a successful, profitable, well capitalized, fast-growing company
  • We create products that bring joy to hundreds (and sometimes thousands) of people’s lives each day
  • We lead the industry for product quality and customer service 
  • We get to build an amazing company and team built on respect and empowering and supporting one another
  • We’re scrappy and get to see the fruits of our labor in real time each and every day
  • We believe in autonomy and reward taking initiative
  • As a 100% e-commerce business, we are technologically focused and data-driven
  • We get to be creative every day and build a great company, without red tape or bureaucracy
  • We have an amazing team and company culture that you’ll love being a part of
  • We have an impressively smart and dedicated CEO and management team who are focused on developing all team members in the organization
  • Competitive salaries, equity and comprehensive health benefits

 


 

Farmgirl Maker

Non-Exempt, Full Time

Compensation: $16/hr + full medical benefits and 401K after 1 year

Reports to: Department Manager

Schedule: 5a-1:30p or 6a-2:30p

 

If we sound like a good fit for you, please send us a note and your resume to jointheteam@farmgirlflowers.com with “I’m your Farmgirl Maker!” in the subject line of the email. We can't wait to meet you!

About the role: Farmgirl Flowers is looking for an energetic, hard working and positive Farmgirl Maker to join our rapidly growing company.

Farmgirl Flowers is an extremely fast paced and dynamic work environment and we’re looking for team members who are excited to work hard and fast (with accuracy and efficiency!) to meet our goals. We have built our reputation on providing products that exceed the highest quality of industry standards and delivering a best-in-class customer experience; you will do your part to ensure that these core values continuously improve as we grow. The Farmgirl team is positive, high energy, supportive, and above all – hard working problem solvers. You’ll need to roll up your sleeves (and be on your feet) to do this job!

Our Farmgirl Makers work with every part of the bouquet making and packing process from receiving flowers, to designing, to packaging and boxing. There is a ton of variety in this role and will require you to be comfortable with change and excited to learn new things. A positive attitude is a must in this ever changing environment!

As a Farmgirl Maker, you’ll be excited to:

  • Be a superstar bouquet maker!

You’ll meticulously follow a flower recipe communicated by our Design Manager, carrying out the integrity of the Farmgirl aesthetic into each and every bouquet, with ambitious daily quotas that require speed and a strong sense of personal initiative. A keen design eye and great attention to detail are a must.

  • Receive Flower Products (aka: your new leg day!)

You’ll be responsible for receiving products, including flowers, foliage and hard goods from our vendors and unloading trucks at our loading docks, as well as, comparing packing lists to company purchase orders and ensuring that the products in each delivery match the packing list. Team members are responsible for maintaining the quality of our products and reporting any damaged goods to the Receiving Supervisor. It’s a great workout!

  • Package and Box products with the utmost care and a great attention to detail!

The fulfillment operation is responsible for packaging, boxing and shipping out our daily orders, including our signature burlap wrapped bouquets. Each team member is responsible for ensuring high quality standards are met each and every time. Additionally, you’ll assist in inventory and other areas of daily production as needed. A strong attention to detail is a must as you will be the last person to confirm that we are sending out something truly special, with no detail left undone.

  • Every day you’re hustlin’!

We’re a bootstrapped startup that runs extremely lean – so we’re all on the floor hustling, and working hard to do whatever is necessary to get the job done. If you’re looking for a desk job, this will not be a great fit for you, as you’ll be getting your hands dirty (literally!) every single day. Don’t worry, we’ve got great soap!

Farmgirl is excited about you because…

  • You’re an early riser – Shifts for this position start at 5am or 6am, so early risers are a must! Punctuality is a policy that is heavily enforced, so please be sure you can commit to the early call time.
  • You’re highly self-motivated – You identify tasks and you do them! You don’t need micromanagement to get the job done.
  • You’re a “we” person – You’re a team player who knows that great teamwork is really what gets results.
  • You’re cool under pressure – You can handle high-pressure moments with composure, excellent problem solving and can keep your team motivated and positive when the pressure is on.
  • You’re an excellent problem solver – You actively think about any problem you encountered at work, and try to come up with a solution. You always have three ways to fix something and you can’t rest until you find a solution.
  • You have a positive can-do attitude – You’ll need to be motivated, and motivate those around you to be high performers, with a positive attitude. We believe negativity kills teamwork and it doesn’t fly here.
  • You’ll work to get the job done – Long hours are required during peak flower holidays, and will require overtime. Valentine’s Day, Administrative Professionals Day, Mother’s Day, Thanksgiving and Christmas are all peak times for us. We’ll hustle hard to get all the orders out and then we’ll all celebrate our hard work when it’s done! 

You’ll love working at Farmgirl because…

  • We are a successful, profitable, well capitalized, fast-growing company
  • We create products that bring joy to hundreds (and sometimes thousands) of people’s lives each day
  • We lead the industry for product quality and customer service
  • We get to build an amazing company and team built on respect and empowering and supporting one another
  • We’re scrappy and get to see the fruits of our labor in real time each and every day
  • We believe in autonomy and reward taking initiative
  • As a 100% e-commerce business, we are technologically focused and data-driven
  • We get to be creative every day and build a great company, without red tape or bureaucracy
  • We have an amazing team and company culture that you’ll love being a part of
  • We have an impressively smart and dedicated CEO and management team who are focused on developing all team members in the organization
  • Competitive salaries, equity and comprehensive health benefits

Physical Demands and Warehouse Environment:

Physical Demands – Described here are duties and environmental scenarios representative of those to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This position frequently works inside a cooler with temperatures ranging between 32 and 45 degrees
  • This role routinely uses warehouse equipment such as pallet jacks and heavy equipment
  • This position requires the use of sharp tools such as knives and cutters
  • This job includes frequently lifting buckets and boxes that weigh up to 50 lbs.

Warehouse Environment – We’re located in a big, drafty warehouse, and we function similarly to a manufacturing facility, so please expect a raw, open space that can be dirty and cold. Appropriate attire will be expected for this environment.

 


 

Event Manager
Status: Exempt, Full Time
Reports to: GM
Comp: $55-60K/year + benefits (full medical, paid vacation, and 401K after first year)


Position Synopsis:

We’re looking for a highly qualified and motivated Events Manager to join our team. We’re building out our events department and need a strong captain at the helm to help us build and run the department, strategizing and implementing solutions for future growth and ensuring that the highest quality standards are met each and every day. You’ll need exceptional organization and communication skills to be the ringleader of the events department for our fast-paced, fast growing flower company. Positivity, creativity, andstrong problem-solving skills are an absolute must – as well as the ability to think big and execute accordingly. You’ll need to be self-motivated and able to adapt and pivot quickly. You’ll also need to have the experience and skills to hit the ground running and be able to execute with autonomy. Hopefully the thought of creating new, better, ways of doing things and leading and building the best team possible gets you excited! Most importantly, you have to be able to roll up your sleeves (literally) and get things done with a positive, can-do attitude. Sound like you? If so, we can’t wait to meet you!

Essential Functions and Responsibilities

  • You’ll be responsible for leading the launch and execution of our Save the Date program – including strategy, product and packaging design, creative, external testing, team training, working with other areas of the design department on procurement and training and scheduling for design needs, and working with the GM and CEO on press and marketing roll outs. After launch, you’ll be responsible for tracking and analyzing results, expanding on successes, revising failures, and continuing to grow the program. You’ll need to be able to hit the ground running with the appropriate skills to get the job done right out of the gate. We move quickly here and need someone who can jump right in.
  • Team Management – Initially you’ll manage a small team (of one currently), but expect that to grow in the future. You’ll need to be an excellent leader and communicator to succeed in this position. You’ll be responsible for the daily management of the team to ensure operations are running smoothly and efficiently – including scheduling, communicating and holding accountable for expectations. You’ll need to hire the right candidates, create a positive onboarding and training experience, mentor team members on succession planning, handle all disciplinary procedures with fairness and consistency and help to build an exceptional team culture. We’re looking for someone who’s honest, positive, creative, hard-working, and resilient. If previous team members would describe your management style as someone who builds trust with your team by leading alongside them with fairness and accountability, while communicating transparently and positively – this might be a great fit!
  • Positive and Effective Communication is hugely important for this position. You’ll need to be highly communicative – both internally and externally in this position. Internally, you’ll need to communicate procurement and design needs, company policies, growth, strategic vision, values, and other relevant information clearly with team members, in a way that is applicable to their role and their daily work, as well as their potential growth with the company. Externally, you’ll need to communicate in a professional and positive manner – as your team is the face of the company when communicating with event customers. It is hugely important that we communicate both internally and externally in a way that is authentic and as transparent. You must LIKE talking with customers – not just in electronic formats, but on the phone and in person in order for this to be a good fit. You will need to give your cell phone number to customers so they can get ahold of you in case of an emergency – even if it is outside of work hours. Our overall company goal is to provide the best product and customer experience, and how we communicate with our customers plays a huge part in that.
  • Organizational & Project Management – You need a very high degree of organizational skills to be successful in this role. You’ll need to think strategically about how we launch and grow the Save the Date program - and how best to scale it in the future. You’ll need to be able to create organizational and project plans without waiting for them to be given to you, and be comfortable managing those plans internally to ensure all facets of the plan are completed by the appropriate party. You’ll need to be comfortable communicating changes and potential head count needs to the GM and implementing on the plans once approved.
  • Daily Event Ops Responsibilities – Your team is responsible for:
    •  Ensure that event inquiries are received and responded to event inquiries in a professional and timely manner
    • Create bids for customers and secure payment upon bid approval
    • Communicate with customers with a high degree of customer service. Go above and beyond what is necessary to ensure the customer feels taken care of. Follow up with customers after their event to ensure their expectations were met, and hopefully exceeded, and sending thank you gifts when appropriate. Taking care of our customers is super important to us!
    • Manage and organize a very detailed events calendar, with checks and balances to make sure no bid is ever missed. This is imperative and absolutely foundational to the role.
    • Create processes and procedures for effective bid management, payment procurement, and event fulfillment.
    • Communicate events to design team for the coming week and collaborate on any special requests
    • Look ahead to larger events and communicate these with the design manager to ensure enough time to secure appropriate staffing, flower procurement, etc.
    • A high level of communication between the design team and events team is a necessity. You will work directly with the Design managers and supervisors to ensure staffing and flower procurement needs are met.
    • Must be willing to jump in and help with design, delivery and anything else necessary to complete an order
    • Business Development – Come up with ways to acquire new corporate and social business to include, but not limited to, cold calling, relationship building, lead generation, and attending appropriate events for networking purposes.
    • Customer Service Software Management – You will lead the Events team movement to Zendesk software in anticipation of the launch of Save the Date. This will mean creating protocol for the use of this software and spearheading the transition to the use of this tool.  You will need to learn to manage and coordinate the timely response to all inquiries in the queue. This will mean delegation to Event Coordinators but also jumping in to handle inquiries on your own.
  • Budgeting and Reporting – You’ll need to be able to create event budgets to ensure we are meeting flower cost and labor budgets. 
  • Product Development – You’ll need to learn who our customer is, what they want, and ideally forecast trends and create event products for our customers..
  • Quality Assurance – We take great pride in making our arrangement in house – and truly believe it’s one of the many things that differentiates us from our competitors. The events department needs to check (or ensure they’ve been checked by an appropriate designer) all events to ensure they meet our high standards prior to them going out for delivery. You’ll need to create systems for accountability, spot checking, and be aware of what is being delivered.
  • We vs. Me Mentality - You’ll need to work well with others, as we are a highly collaborative company. All departments work very closely to make sure we deliver the highest quality product possible to our customer. And we all pitch in whenever and wherever is needed! You’ll also need to learn how to design one product that we offer so you can help on the floor during peak holidays. During Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas, we are an “all hands on deck” team where everyone (including the CEO) is on the floor helping our design and fulfillment departments.

 


 

Event Coordinator
Status: Non-Exempt, Full Time
Reports to: Event Manager
Comp: $20/hour + benefits and 401K 

Position Synopsis:

Our events business is rapidly growing and we’re in need of a hard working Event Coordinator who wants to learn the business, get their hands dirty and hustle alongside our fantastic team. This is an incredible opportunity for a highly competent, energetic and engaged individual to learn about the floral industry, event planning and sales strategies. At Farmgirl Flowers, we like to work hard, walk fast and have fun while we’re doing it! The Event Coordinator will work closely with clients to sell, produce and deliver our events pieces. This candidate will play an integral role in fielding new business requests, working with our existing client portfolios, finalizing event proposals, providing top notch customer service and working closely with our talented floral design team to produce beautiful arrangements.

What we're looking for:

Communication, Communication, Communication: Excellent written and oral communication skills are a must. The Events Team provides the highest level of customer service that Farmgirl Flowers offers. We require our coordinators to communicate with the utmost level of professionalism while still being enthusiastic and highly customer-focused. We aim to not just meet, but exceed client expectations, each and every time. That 110% mentality must be reflected in every email, phone call or in person communication you have. In addition to being a great and timely communicator, your tone is equally important. We’re looking for people who’s tone is warm, personable, and who you can hear their smile through their voice and emails. That may sound cheesy, but we don’t care -- we think it’s cool to be kind!

Devil’s in the Details: Events are all about details. The scope of work, delivery window or contact person can change at the drop of a hat. It’s your job to stay on top of these details and log any changes to events meticulously on each bid form. To be successful in this role, you’ll need to be meticulously organized (think Marie Kondo wannabe) with the multitude of event details and your time.

Calling All MacGyvers: You know what they say about good intentions? The same goes for events. In spite of impeccable planning there will be events where issues arise - FedEx is late with a delivery, flowers wilt, that boutonnière just won’t sit straight on a lapel. Our Event Coordinator needs to be able to pivot on a dime and utilize all available resources to create quick solutions for events customers. Creativity and the ability to think on your feet (while you’re on the fly) is a must!

OTT: We use this acronym a lot at Farmgirl Flowers, and it means “over the top.” This was the nickname of our founder when she was starting out in her career, because she had the tendency to go above and beyond when she was given any task. You will be a good fit at Farmgirl Flowers if you not only take ownership, but aim to develop a mastery of this role. We think the perfect fit for this role will come in with an eagerness to learn new skills and disciplines, to get to know the team and to engage in collaborative communication and will thrive on interacting with colleagues, events customers and corporate clients.

Anything But Average: This will not be your typical 9 to 5 desk job. At Farmgirl Flowers, our “office” is where our laptop is and we work when we need to to get the job done. In events, this means early mornings, late nights and weekends. You’ll be responsible for coordinating the staff to complete deliveries and installs and, when necessary, completing them yourself. The flexibility to work these hours is a requirement for this position and you MUST be okay giving your contact number to all clients and being on call and easy to reach on their event day.

Dirty Hands, Fast Feet: You will get your hands dirty in this role - and this isn’t an exaggeration. You’ll lug heavy buckets of flowers, load and unload trucks, help on the design floor whenever needed (which is often), and have to do many other tasks that will ensure your nails are dirty (and broken), clothes are often stained, and feet (and many other muscles) are tired. And hopefully the thought of all this excites you because sitting at a desk all the time is boring, right?

Team Spirit: Above all else, we’re a team at Farmgirl Flowers. This team mentality means that we tackle challenges together. Whether it’s an unusually busy Monday or a high volume holiday, the ideal candidate will be ready and willing to jump into the design or production line to do what is needed to get the job done. Our team is one of the absolute best things about our company!

Essential Functions and Responsibilities (includes, but not limited to):

Corporate & Social Events

    • Respond to new business inquiries

    • Create and maintain client bids and projects develop and evolve

    • Lead payment collection and event tracking

    • Work alongside the design team to learn floral techniques ( you’ll be pitching in on design as needed)

    • Assist in delivery, set-up and execution of events

    • Communication with current and previous customers to ensure the highest customer service standards are met (and hopefully exceeded)

 

Farmgirl Flowers Workshops

    • Work with the Events Manager to create workshop curriculum, write copy, and post tickets for sale

    • Respond to new business inquiries

    • Assist with payment collection

    • Co-host workshops with Design Team

    • Coordinate with existing partners and seek alternate new business opportunities






  

 If we sound like a good fit for you, please send us a note and your resume to jointheteam@farmgirlflowers.com with the title of the job you’re interested in the subject line of the email. We can't wait to meet you!

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